分机-Dahdi分机

分机模块-如何创建FXS分机用户使用指南

注意 此模块仅支持FreePBX-13 以上版本

总览介绍

此指南的配置信息和Dahdi 语音板卡配置信息相关。

Logging in

• 从顶部菜单点击  Applications
• 从下拉菜单中点击Extensions

Adding a DAHDI Extension

• 此页面中选择点击 Add New DAHDi Extension按钮。

General

Add Extension

User Extension

分机号码关联用户本身，一旦创建以后，不能被修改。我们建议使用3或者4位的数字号码。

Display Name

这个名称关联分机，可以被修改。这个名称将成为 Caller ID Name。

Outbound CID 这里对此分机设置一个 caller ID 。如果为空，则系统使用系统路由或者中继的caller ID。如果呼出路由和中继设置支持了这个选项，用户可以在这里设置呼出的 caller ID。

User Manager Settings

Link to a Default User

选择一个用户和中国分机关联，具体设置看用户管理模块。Default = 是创建新用户。一个分机可以关联一个用户，一个用户仅过滤一个分机。

• Create New User: 在用户管理员创建新用户，关联此分机。
• None: 这个分机没有关联任何用户。
• Existing User: 如果用户管理模块中有任何用户没有关联分机，可以选择此用户关联绑定。

Username

如果选择了创建新用户，新用户名就是登录用户名称。如果为空，则显示灰色。用户名和分机号码相同。 重新编辑用户名称，点击 Use Custom Username编辑用户名。

Password for New User

如果选择了创建新用户，系统会自动创建新的用户密码。 当然也会也可以重新编辑修改用户密码。

Groups

用户可以选择不同的用户组。用户组在用户管理模块中设置。如果用户组没有在用户管理模块中添加，这里菜单中不会显示。

Voicemail

• 点击 Voicemail标签。
• 如果用户需要开启 voicemail，点击Yes  按钮。

Voicemail

Enabled

''''Yes/No: 是否开启或关闭语音邮箱。

Voicemail Password

输入语音邮箱密码。如果为空，语音邮箱密码则是分机号码。用户可以通过热键*98 访问语音邮箱系统修改密码。

Require From Same Extension

Yes/No: 是否允许用户通过相同分机号码拨打*97来访问语音邮箱系统。这个选项不支持*98 呼叫，*98 则可以要求输入密码。建议设置为Yes。

Disable ( * ) in Voicemail Menu

Yes/No: 是否关闭语音邮箱菜单。 默认环境是 Default = Yes。 如果设置为Yes，用户按* 不会访问语音邮箱。。如果用户不愿意开启远程访问分机邮箱，则设置为Yes。 如果用户需要支持通过远程分机或者其他分机来访问此用户语音邮箱，则设置为No，那么用户可以拨打分机加*来访问语音邮箱。

Email Address

Optional - 发送语音留言的邮箱地址。用户可以选择是否设置语音留言为附件发送。

Pager Email Address

Optional - 广播邮箱或手机邮箱提示地址。

Email Attachment

Yes/No: 是否支持邮箱附件发送。

Play CID

Yes/No: 播放语音邮件前是否播放呼叫方电话号码，仅播放留言日期和时间。

Play Envelope

Yes/No: 是否播放录音其他信息，例如日期和留言时间。这个设置不会影响高级设置中的语音邮箱设置。

Delete Voicemail

''''Yes/No: 发送邮箱以后是否删除此语音留言。如果设置为Yes，用户收到语音留言邮件后，这个文件就被系统删除。

如果设置Delete Voicemail = Yes，用户必须输入语音邮箱地址，而且还要设置 Email Attachment = Yes。否则留言将完全丢失。

VM Settings

Optional: 高级设置。输入语音邮箱选项，通过分隔号分开(|)。例如 "review=yes | maxmessage=60" 。

VM Context

这是Voicemail Context 逻辑标签，通常设置为"default"。 不要修改设置，除非你了解拨号规则流程，否则可能访问不了语音邮箱。

VMX Locater™

VMX 存储器。当呼叫方呼叫到达系统接线员或者不在公司的主呼叫线路时，用来帮助呼叫方处理一个呼叫流程。 如果开启此设置，用户将认为进行一个留言提示音播放，这个功能将引导呼叫方通过拨打0，1，或者2来进行操作.

如果用户输入了以下0，1或 2选项，用户必须确认号码是可以工作的，否则用户则认为系统设备提示，或者输入了无效选项。

Enabled 

Yes/No: 是否开启VMX Locater 功能。如果设置为Yes，用户就可以修改或编辑以下选项。

Use When

选择使用环境，例如： Unavailable, Busy, 和/或 Temporary.

Voicemail Instructions

Yes/No: 是否对呼叫方播放语音提示。如果设置为No，则仅播放一个beep 音。

Press 0

检查Go to Operator 勾选框，用户按0以后就转发呼叫到接线员。如果不勾选Go to Operator 框，则呼叫方被转发到其他的目的地流程。

Press 1

Optional - 当用户按1后，进入的一个目的地号码。 这个号码可以说内部号码，振铃组号码，队列，或者一个系统外部号码。

Press 2

Optional -当用户按2后，进入的一个目的地号码。 这个号码可以说内部号码，振铃组号码，队列，或者一个系统外部号码。

Find Me / Follow Me

• 点击Find Me / Follow Me标签。
• Find Me / Follow Me 在默认环境下是开启状态。这里可以编辑修改。设置一个分机随行号码。

General Settings

Enabled

Yes/No: 是否开启分机随行。 这里必须设置为Yes状态，或者临时设置为Yes, 这样可以编辑其他的设置文件选项。设置为No， 则关闭此分机分机随行功能。

Initial Ring Time

在分机随行之前系统对分机的振铃时间，以秒为单位。 如果为"0"， 分机在进入分机随行前不会振铃。

Ring Strategy 振铃策略

• • ringallv2: ring Extension for duration set in Initial Ring Time, and then, while continuing call to extension, ring Follow-Me List for duration set in Ring Time.
  • ringall: ring Extension for duration set in Initial Ring Time, and then terminate call to Extension and ring Follow-Me List for duration set in Ring Time.
  • hunt: take turns ringing each available extension
  • memoryhunt: ring first extension in the list, then ring the 1st and 2nd extension, then ring 1st 2nd and 3rd extension in the list.... etc.
  • *-prim: these modes act as described above. However, if the primary extension (first in list) is occupied, the other extensions will not be rung. If the primary is in do-not-disturb (DND) mode, it won't be rung. If the primary is in call forward (CF) unconditional mode, then all will be rung.
  • firstavailable: ring only the first available channel
  • firstnotonphone: ring only the first channel which is not off hook - ignore CW

Ring Time

Time in seconds that the phones will ring. For all hunt-style ring strategies, this is the time for each iteration of phone(s) that are rung.

Follow-Me List

Enter a list of extensions to ring, one per line, or use the Extension Quick Pick menu below. You can include an extension on a remote system, or an external number, by suffixing a number with a pound (#). ex: 2448089# would dial 2448089 on the appropriate trunk (see [file:///E:/display/FPG/Outbound+Routes+Module Outbound Routing]).

Extension Quick Pick

This drop-down menu gives you the option to select existing extensions to add to the Follow-Me List above.

Announcement

Select the message to be played to the caller before dialing the find me / follow me list. Default = none. The drop-down menu shows available system recordings. To add additional recordings, please use the [file:///E:/display/FPG/System+Recordings+Module System Recordings] module.

Play Music On Hold

If you select a Music on Hold class to play, instead of the default "Ring," the caller will hear that MoH instead of ringing while they are waiting for someone to pick up.

CID Name Prefix

Optional - You can optionally prefix the Caller ID name when ringing extensions in this group. For example, if you prefix with "Sales:", a call from John Doe would display as "Sales:John Doe" on the find me / follow me list extensions that ring.

Alert Info

Optional - You can optionally include an Alert Info, which can create distinctive rings on SIP phones.

Call Confirmation Configuration

Confirm Calls

Yes/No: Whether to confirm external calls. Call confirmation requires the remote party to press 1 to accept the call. This can help prevent an unanswered find me / follow me call from reaching an external voicemail box. This feature only works with the ringall or ringall-prim ring strategies.

Remote Announce

Message to be played to the person receiving the call if Confirm Calls = Yes. You can use the default message or select one of your [file:///E:/display/FPG/System+Recordings+Module System Recordings].

Too-Late Announce

Message to be played to the person receiving the call if Confirm Calls = Yes and the call has already been accepted elsewhere.

Change External CID Configuration

Mode

• • Default: Transmits the caller's CID if allowed by the trunk.
  • Fixed CID Value: Always transmit the Fixed CID Value below.
  • Outside Calls Fixed CID Value: Transmit the Fixed CID Value below on calls that come in from outside only. Internal extension-to-extension calls will continue to operate in default mode.
  • Use Dialed Number: Transmit the number that was dialed as the CID for calls coming from outside. Internal extension-to-extension calls will continue to operate in default mode. There must be a DID on the inbound route for this. This will be BLOCKED on trunks that block foreign CallerID.
  • Force Dialed Number: Transmit the number that was dialed as the CID for calls coming from outside. Internal extension-to-extension calls will continue to operate in default mode. There must be a DID on the inbound route for this. This WILL be transmitted on trunks that block foreign CallerID.

''''Fixed CID Value

Fixed value to replace the CID used with some of the modes above. Should be in a format of digits only with an option of E164 format using a leading "+".

Destinations

No Answer

Optional destination call is routed to when the call is not answered on an otherwise idle phone. If the phone is in use and the call is simply ignored, then the busy destination will be used.

Remember to set Enabled = No at the top of the page after you're done changing settings if you do not want find me / follow me to be active. Otherwise, it will be active for the extension after you save settings and apply config.

Advanced

• Click on the Advanced tab.
• There are many settings in this tab. See below for explanations of the options.

Assigned DID/CID

DID Description

A description for this DID, such as "Fax"

''''Add Inbound DID

A DID that is directly associated with this extension. The DID should be in the same format as provided by the provider (e.g. full number, 4 digits for 10x4, etc). Format should be: XXXXXXXXXX

Add Inbound CID

Add a CID for more specific DID + CID routing. A DID must be specified in the above Add Inbound DID field. In addition to standard dial sequences, you can also enter Private, Blocked, Unknown, Restricted, Anonymous, Withheld, and Unavailable in order to catch these special cases if the Telco transmits them.

Call Camp-On Services

Caller Policy

Asterisk: cc_agent_policy. Used to enable Camp-On for this user and set the technology mode that will be used when engaging the feature. In most cases Generic Device should be chosen unless your phones are designed to work with channel-specific capabilities.

Callee Policy

Asterisk: cc_monitor_policy. Used to control whether other phones are allowed to Camp On to this extension. If so, it sets the technology mode used to monitor the availability of the extension. If no specific technology support is available, then it should be set to a Generic Device. In this mode, a callback will be initiated to this extension when it changes from an InUse state to NotInUse. If it was busy when first attempted, this will be when the current call has ended. If it simply did not answer, then this will be the next time this phone is used to make or answer a call and then hangs up. It is possible to set this to take advantage of Native Technology Support if available and automatically fall back to the Generic Mode if not.

Add Extension

channel

The DAHDi channel number for this port.

context

Asterisk context this device will send calls to. Only change this is you know what you are doing.

immediate

DAHDi immediate mode setting, see DAHDi documentation for details.

signalling

DAHDi signalling, usually fxo_ks when connected to an analog phone. Some special applications or channel bank connections may require fxs_ks or other valid settings. See DAHDi and card documentation for details.

''''echocancel

DAHDi echocancel setting, see DAHDi documentation for details.

echocancelwhenbridged

Whether to turn on echo cancellation when bridging between DAHDi channels. See DAHDi documentation for details.

echotraining

Echo training requirements of this card. See DAHDi documentation for details.

busydetect

Experimental and un-reliable setting to try and detect a busy signal. See DAHDi documentation for details.

busycount

Experimental and un-reliable setting to try and detect a busy signal, number of iterations to conclude busy. See DAHDi documentation for details.

callprogress

Experimental and un-reliable setting to try and detect call progress tones. See DAHDi documentation for details.

dial

How to dial this device. This should not be changed unless you know what you are doing.

accountcode

Account code for this device.

callgroup

Callgroup(s) that this device is part of. Can be one or more callgroups, e.g. "1,3-5" would be in groups 1,3,4,5.

pickupgroup

Pickupgroups(s) that this device can pickup calls from. Can be one or more groups, e.g. '1,3-5' would be in groups 1,3,4,5. Device does not have to be in a group to be able to pick up calls from that group.

mailbox

Mailbox for this device. This should not be changed unless you know what you are doing. This will be automatically set to: <extnum>@device

With an LDAP backend, to enable MWI (Message waiting indication), enter a semi-colon list of mailboxes in the form <extnum>@default

e.g. 101@default;102@default  ...where the message lamp will light if any of the specified mailboxes has unread mail 

CID Num Alias

The CID Number to use for internal calls, if different from the extension number. This is used to masquerade as a different user. A common example is a team of support people who would like their internal CallerID to display the general support number (a ringgroup or queue). There will be no effect on external calls.

SIP Alias

If you want to support direct sip dialing of users internally or through anonymous sip calls, you can supply a friendly name that can be used in addition to the users extension to call them.

Extension Options

Asterisk Dial Options

Cryptic Asterisk Dial Options. Check the override box to customize for this extension, or un-check to use system defaults set in Advanced Options. These will not apply to trunk options, which are configured with the trunk.

Ring Time

Number of seconds to ring prior to going to the "no answer" destination. Default will use the global default value set in Advanced Settings. If no voicemail is configured this will be ignored.

Call Forward Ring Time

Number of seconds to ring during a Call Forward, Call Forward Busy or Call Forward Unavailable call prior to continuing to voicemail or specified destination. Setting to Always will cause the phone to just continue to ring without going to the "no answer" destination. Default will use the current Ring Time. If voicemail is disabled and a destination is not specified, it will be forced into Always mode.

Outbound Concurrency Limit

Maximum number of outbound simultaneous calls that an extension can make. This is also very useful as a security protection against a system that has been compromised. It will limit the number of simultaneous calls that can be made on the compromised extension.

Call Waiting

''''Enable/Disable: Set the initial/current Call Waiting state for this user's extension. If disabled, a second concurrent incoming call would be sent to this extension's "busy" destination.

Internal Auto Answer

Disable/Intercom: When set to Intercom, calls to this extension/user from other internal users act as if they were intercom calls meaning they will be auto-answered if the endpoint supports this feature and the system is configured to operate in this mode. All the normal white list and black list settings will be honored if they are set. External calls will still ring as normal, as will certain other circumstances such as blind transfers and when a Follow Me is configured and enabled. If Disabled, the phone rings as a normal phone.

Call Screening

Call Screening requires external callers to say their name, which will be played back to the user and allow the user to accept or reject the call. Screening with memory only verifies a caller for their CallerID once. Screening without memory always requires a caller to say their name. Either mode will always announce the caller based on the last introduction saved with that CallerID. If any user on the system uses the memory option, when that user is called, the caller will be required to re-introduce themselves and all users on the system will have that new introduction associated with the caller's CallerID.

Pinless Dialing

Enabling Pinless Dialing will allow this extension to bypass any PIN codes normally required on outbound calls.

Emergency CID

This CallerID will always be set when dialing out an outbound route designated as an Emergency route. The Emergency CID overrides all other CallerID settings.

Queue State Detection

If this extension is part of a queue, then the queue will attempt to use the user's extension state or device state information when determining if this queue member should be called. In some uncommon situations, such as a Follow-Me with no physical device, or some virtual extension scenarios, the state information will indicate that this member is not available even when it is available. Setting this to Ignore State will make the queue ignore all state information, thus always trying to contact this member. Certain side effects can occur when this route is taken due to the nature of how queues handle local channels. For example, subsequent transfers will continue to show the member as busy until the original call is terminated. In most cases, this should be set to Use State.

Recording Options

Inbound External Calls

Force/Yes/Don't Care/No/Never: Recording of inbound calls from external sources.

Outbound External Calls

''''Force/Yes/Don't Care/No/Never: Recording of outbound calls to external sources.

Inbound Internal Calls

Force/Yes/Don't Care/No/Never: Recording of calls received from other extensions on the system.

Outbound Internal Calls

Recording of calls made to other extensions on the system.

On Demand Recording

Disable/Enable/Override: Enable or disable the ability to do on demand (one-touch) recording. The overall calling policy rules still apply, and if calls are already being recorded by "Force" or "Never," the cannot be paused unless "Override" is selected.

Record Priority Policy

This is the call recording policy priority relative to other extensions when there is a conflict (i.e. one extension wants to record and the other extension does not). The higher of the two priorities determines the policy. If the two priorities are equal, the global policy (caller or callee) determines the policy.

Dictation Services

Dictation Service

Disabled/Enabled: Whether Dictation service is available for this extension.

Dictation Format

Audio format to use for dictation (Ogg Vorbis, GSM, or WAV).

Email Address

The email address that completed dictations are sent to.

From Address

The email address that completed dictations are sent from. Format is "A Persons Name <email@address.com>", without quotes, or just a plain email address.

DTLS

(Datagram Transport Layer Security)

Enable DTLS

No/Yes: Enable or disable DTLS-SRTP support.

''''Use Certificate

The Certificate to use from [file:///E:/display/FPG/Certificate+Management+Module Certificate Manager]

DTLS Verify

Verify that provided peer certificate and fingerprint are valid.

• • Yes: Perform both certificate and fingerprint verification
  • No: Perform no certificate or fingerprint verification
  • Fingerprint: Perform ONLY fingerprint verification
  • Certificate: Perform ONLY certificate verification

DTLS Setup

Whether we are willing to accept connections, connect to the other party, or both. This value will be used in the outgoing SDP when offering and for incoming SDP offers when the remote party sends actpass

• • Active: we want to connect to the other party
  • Passive: we want to accept connections only
  • Act/Pass: we will do both

DTLS Rekey Interval

Interval at which to renegotiate the TLS session and rekey the SRTP session. If this is not set or the value provided is 0 rekeying will be disabled.

Optional Destinations

No Answer

Optional destination call is routed to when the call is not answered on an otherwise idle phone. If the phone is in use and the call is simply ignored, then the busy destination will be used instead.

CID Prefix

Optional CID Prefix to add before sending to this no answer destination.

Busy

Optional destination the call is routed to when the phone is busy or the call is rejected by the user. This destination is also used on an unanswered call if the phone is in use and the user chooses not to pick up the second call.

CID Prefix

Optional CID Prefix to add before sending to this busy destination.

''''Not Reachable

Optional destination the call is routed to when the phone is offline, such as a softphone currently off or a phone unplugged.

CID Prefix

Optional CID Prefix to add before sending to this not reachable destination.

Other

Endpoint

Brand

Brand of device to be provisioned

MAC

MAC Address of device to be provisioned

Template

Template to use for device

Model

Model of device to be provisioned

Account

Account number to be assigned

iSymphony Settings

Add to iSymphony

yes/no: Whether to Makes this extension available in iSymphony

Auto Answer

yes/no: Whether to make this extension automatically answer the initial call received from the system when performing an origination within iSymphony. Only works with Aastra, Grandstream, Linksys, Polycom, and Snom phones.

Device Options

''''Channel

Choose the FXS channel for this extension

Parkinglot

Choose a default Parking Lot for this extension.

Language

Language Code

This will cause all messages and voice prompts to use the selected language if installed. Languages can be added or removed in the Sound Languages module.

Default Group Inclusion

Default Page Group

Exclude/Include: Whether this extension/device will be part of the default page group.

Default VMblast Group

Exclude/Include: Whether this extension/device will be part of the default voicemail blast group. Include will be ignored if the user does not have a voicemail box.

Saving the Extension

• Click the Submit button
• Click the Apply Config button