呼叫录音控制

呼叫录音模块用户使用指南

此模块仅支持FreePBX 13以上版本

总览介绍

呼叫录音模块提供对呼叫进行实时管理控制，也可以根据呼叫流程对录音状态进行管理。呼叫录音启动后，可以配合语音播报，语音等待等等功能使用。 PBX许多模块可以支持对录音的直接控制，例如队列，呼入路由，振铃组，分机模块。这个模块可以支持强制呼叫录音，此功能可以置于特定的目的地，这些目的地不支持录音，例如 广播组，和特别的IVR。

FreePBX 12以上版本重写了呼叫录音模块。 更多关于呼叫录音的流程控制，请参考 Call Recording walk through。

Logging In

• 点击顶部菜单Applications
• 下拉菜单中点击Call Recording

Add a Call Recording

• 点击 Add Call Recording按钮。

• 输入以下描述

Description

The descriptive name of this call recording instance. For example "Support IVR Recording.”

Call Recording Mode

Controls or overrides the call recording behavior for calls continuing through this call flow.

Force

An override with a higher priority than "Yes." Changes what was already set. User cannot stop the recording unless they have an override permission. A later setting of "Never" would override a "Force."

Yes

Equal priority with "No"; does not change a "No" that was previously set. Can be overridden with Force or Never; cannot be overridden by "No."

Don't Care

Honors whatever was set earlier in the call flow, and does not affect downstream settings.

No

Equal priority with "Yes"; does not change a "Yes" that was previously set. Can be overridden with Force or Never; cannot be overridden by "Yes."

Never

An override with a higher priority than "No." Changes what was already set. User cannot start the recording unless they have an override permission. A later setting of "Force" would override a "Never."

 

Destination

Select the destination to send the call to after it passes through this Call Recording instance.

Save

• Click the Submit button
• Click the Apply Config button