系统录音模块

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系统录音模块用户使用指南

注意 :此模块已经在13版本中更新.

总览

系统录音模块支持管理员管理内置的录音模块,提供方便快捷的录音模式,使用界面来管理添加新的录音文件,这些录音文件可以作为系统IVR播放文件,播报文件,队列和其他的语音播报文件。

系统支持三种方式来添加系统录音文件: 上传一个语音文件,通过浏览器录音,或者通过分机录音。

登录方式

  • 从主菜单点击Admin
  • 下拉菜单中,点击 System Recordings

recordings-home-blank.png

添加一个新的系统录音

点击Add Recording 添加录音按钮。

system-recordings-form.png


Name

系统录音文件名称。如果和已有录音文件重名,则覆盖以前的文件。

Description

设置一个文件描述。

File List for (Language)

文件列表支持的文件可以重新选择或者重新设置播放顺序。 播放时,会从第一个开始播放。

file-list.png

  • 点击回放 black-play-button.png  
  • 点击X删除 red-round-x.png  
  • 点击文件名可以推拉到任意位置来播放。

 

注意, 如果文件是红色状态,表示文件不在已选语言中,可能丢失。

red-file.png

 

替换录音文件(重新录音)

文件点击以后可以被替换,点击后变成了绿色,然后进入替换模式。(对话框会提示用户确认用户操作。) 。下一步用户需要录音或者上传一个替换文件。

replace-mode.png

上传录音文件

Allows upload of files from your local system. Supported upload formats are: WAV, aiff, alaw, flac, g719, g722, gsm, mp3, oga, ogg, sln, sln12, sln16, sln192, sln24, sln32, sln44, sln48, sln96, ulaw, wav, wav49. This includes multiple files, and archives that contain multiple files.

Click the Browse button to select a file from your computer. Or, drag and drop files from your desktop onto the Drop Multiple Files or Archives Here box.

Record in Browser

This will initiate a WebRTC request so that you will be able to record from you computer in your browser.

  • Click the red record buttonhttp://wiki.freepbx.org/download/attachments/27066583/record-button.png  to begin recording. Your browser may alert you that the PBX is requesting access to your microphone. This is normal; click "Allow" or a similar option to permit access.
  • The record button will flash when recording is in progress.
  • Begin speaking, then press the stop button when finished. stop-button.png
  • Click the play button play-button.png  to review your recording.
  • Click the Save Recording to save the recording, or the Delete Recording button to delete it.

browser-recording-made.png

Record Over Extension

The system will call the extension you specify. Upon hangup, you will be able to name the file and it will be placed in the list.

  • Enter the extension number the system should call.
  • Click the Call! button. The system will call the extension.
  • Answer the call and begin speaking after the beep. The GUI will display a message stating that recording is in progress. Hang up when finished.

reporting-in-progress.png

  • At this point, you can save the recording or delete it. To delete it, click the Cancel button. To save it, enter a name in the Name this file field and then click the Save button.

recording-made-save.png

Add System Recording

This option allows you to add any previously created system recording to the list of files above. To use this option, select a recording from the dropdown menu. It will be added to the file list.

Link to Feature Code

Yes/No: (Options not available on non-existent or compound recordings.) Whether to allow users to re-record the recording by dialing a feature code. Select Yes to create a feature code that will allow this recording to be changed directly by a user. This allows users to make their own changes without needing to contact an administrator.

Feature Code Password

(Optional) If the Link to Feature Code option is set to Yes, this password can prevent unauthorized users from accessing the feature code for the recording. Users will need to enter this password before they can re-record the recording via the feature code. Enter digits only. If the Link to Feature Code option is set to No, this field will be grayed-out.

Convert To

The file formats you would like this system recording to be encoded into. Options include alawg719g722gsm, slnulawwav, and wav49. Select one or more file formats.

Save

When finished, click the Submit button and then click the Apply Config button.

Re-Recording an Existing System Recording

Re-Record via Phone

The easiest way to revise the audio in an existing system recording is to use a feature code and a phone handset.

  • Ensure that the system recording has the Link to Feature Code option enabled as described earlier in this wiki. Note the displayed feature code.
  • If the Feature Code Password option has been enabled and a password is set, note the password as well, as you will need to enter this numeric password before you will be allowed the change the system recording.

Once these one-time steps have been performed, the recording can be re-recorded from any phone without further interaction with the administrative Web UI. Here is the procedure to re-record an existing system greeting using the defined feature code:

  • Dial the feature code from a phone on the system.
  • Follow the system prompts to re-record the system recording.
  • After confirming the new recording, just hang up.

Re-Record via GUI

An admin can use the GUI to replace a sound file with a new recording.

  • From the System Recordings home screen, click the edit button pencil.png  next to the appropriate recording.
  • The current file(s) for the system recording will be shown in the File List near the top of the page.
  • Please see the [ Replacing a File (Re-Recording)] section earlier in this wiki for instructions on how to replace a file.